Improvement is Trending in Publishing

Coming out of the Book Industry Communications seminar on Monday, I felt even more excited about the future of publishing than before. After a few years of uncertainty about its direction and the big Digital Mystery was not yet solved. The seminar, held in the majestic RIBA offices, threw the spotlight on some of the fantastic clues that lead us to the conclusion that technology and innovative thinking really are enablers to our industry and not things to be frightened of.

The clues took the form of industry trends and first we must decipher what a trend actually is. Karina Luke from the BIC took us through the difference between a trend and a fad and what we are looking out for here are new developments with longevity. It can be hard in the early days to know if we are in a trend or a fad but we can make an educated guess: is it likely to catch on? Does it answer a business or consumer need? Is there a cost benefit?trnading

For example, Paul Porter from the RNIB demonstrated how Apple’s VoiceOver and Braille Display technology has enabled a huge number of visually impaired people to access books that they otherwise wouldn’t have been able to. Accessibility to books does not just mean reading them, it means being able to search for them, choose and buy them. For the 1 in 8 adults that have severe sight problems this technology has allowed them that choice as without it they have a very limited range of books in Braille. Technology has vastly improved the access that was already there, meeting a demand that wanted to read.

Similarly, a panel discussion told us about the efficiency gains made by Auto Stock Replenishment; cheaper than print on demand, this technology keeps stock up to date and ready to go. However, this does not negate the need for good people – Inventory and Stock Controllers – it is not replacing their cognisance. Rather, it allows them to spend their time on making more strategic decisions, interfering with the ASR if their knowledge supersedes the predicted sales figures when, for example, an author event happens that a machine wouldn’t know about. Again, technology is improving an existing system; the trend towards printing improvements is a lasting one meeting a need and allows people to do what people do best – make decisions about publishing.

People are at the core of this industry as it is driven by people’s passion for publishing great content and it’s important to remember that these new trends are not threatening that. Stuart Evers from the Bookseller Award Winning NetGalley explained how their platform improves the process of getting content to influencing readers: reviewers, librarians, booksellers etc. Inter-departmental liaison and postage delays are eliminated, giving people more time with the content. With this in mind, it’s important that we have the right people on board and a further panel discussion reminded us that with these new trends in our industry, new skills will be needed and we’ll need to market ourselves as an attractive industry to work in to people with the right technical skills.

Monday uncovered several new trends in our industry, many of which are emerging through new technologies and we do seem to be solving the Digital Mystery. However, listening to them all seemed to bring one overarching trend to light; as an industry we are looking for ways in which to improve. We are looking forward to the future and asking more of ourselves. Technology can be the answer to this but it can also give us to time to do this more. We’re on an upward trend!

Abigail Barclay  By Abigail Barclay, Managing Consultant

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